8875 CHAPARRAL WATERS WAY, DALLAS, TX
$71,509,120
2025 Appraised Value
↑ 9.6% from prior year
Sage Hill presents a cap rate arbitrage opportunity masked by operational deterioration and locational disconnect. The property's 6.6% implied cap rate sits 220 basis points above the Dallas 4.42% submarket average, yet appraisal appreciation of 9.6% YoY and 12.8% rent premiums on 2BR units signal strong market fundamentals and pricing power rather than distress positioning. However, this financial strength is undermined by a bimodal Google review pattern revealing systemic management failure (pest infestations, unresponsive leasing, odor complaints) concurrent with February 2026 leadership turnover, plus a fundamental product-market mismatch: $2.28K average rent targets urban convenience seekers while Walk Score 26 and Transit Score 17 position the asset in a car-dependent suburban context. The 84.4% renter saturation and 22.9% housing cost ratio in the 1-mile radius provide near-term lease-up support, but demographic strength collapses beyond 1 mile (renter % drops to 55.2% at 3 miles), indicating limited geographic elasticity if occupancy deteriorates.
Verdict: Watch-list with contingency. The zero-unit pipeline supply environment and $71.5M valuation reflect favorable Dallas multifamily mechanics, but acquisition must condition on verified remediation of operational failures and clarification of whether current management changes have stabilized tenant retention. This is a recovery play, not a stabilized core asset.
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Timeless Charm, Modern Living
Sage Hill at Cypress Waters is a luxury apartment and townhome community by The Billingsley Collection, nestled in the heart of the Coppell School District. Designed to offer the best of both worlds, Sage Hill blends modern urban conveniences with tree-lined streets, ample green space, and resort-style amenities. The community features gourmet kitchens, stainless steel appliances, expansive outdoor patios and balconies, beach-entry pool, cabanas, grilling stations, courtyards, and a playground. A lush apartment community in Cypress Waters master-planned development, a 1,000-acre development centered around a 300-acre lake, located 5 minutes from DFW International Airport.
Sage Hill represents a recently delivered, well-executed Class B+ asset with uniform, builder-grade finishes across all units. All 322 units feature 2018–2020 era renovations with white shaker cabinetry, light gray quartz countertops, mid-range stainless steel appliances (GE/Whirlpool tier), and vinyl plank flooring—indicating consistent spec and minimal renovation variance. Paint condition is fresh throughout, and the clubhouse amenity package (leather seating, chandelier, hardwood flooring) exceeds typical multifamily standard, suggesting developer-level quality control. Exterior shows well-maintained landscape and contemporary coastal architecture, with no observable deferred maintenance flags across the 23-photo sample.
Limited value-add upside given recent, homogeneous finishes; returns will depend on operational metrics and market rent capture rather than unit-level renovation opportunity. The property's 2020 delivery date and consistent upgrade-level finishes position it as a stabilized asset rather than a turnaround play.
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Location mismatch signals underperformance risk. With Walk Score 26 and Transit Score 17, SAGE HILL serves car-dependent renters in a suburban context—yet $2.3M average rent implies a product targeting urban convenience seekers. The Somewhat Bikeable designation (33) offers minimal differentiation in a market where walkability commands premium pricing. Unless the property compensates with class-A finishes, modern amenities, or proximity to major employment (data absent), this rent positioning appears unsupported by the accessibility profile and likely constrains occupancy or unit velocity relative to comparable car-dependent assets priced $200-400 lower.
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Construction Pipeline Assessment:
Zero units in the regional pipeline (0.0% of the 322-unit inventory) with no active nearby construction projects—an unusually benign supply environment for this asset. The absence of competitive deliveries removes near-term rent growth headwinds and provides structural support for occupancy stability. This low-supply backdrop is material to underwriting, particularly if the submarket has historically tight absorption or if the property operates below stabilized occupancy.
No multifamily construction permits found within 3 miles
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Sage Hill trades at a 6.6% implied cap rate—220 basis points above the Dallas submarket average of 4.42%—signaling either distressed positioning or significant lease-up risk despite 2020 vintage. The $14.65K NOI per unit trails submarket pricing ($254.5K/unit implies ~$11.3K NOI/unit at market cap rates), yet the 45% opex ratio is healthy for Class A product. The $71.5M appraised value versus the 6.6% cap applied to $4.72M NOI ($71.5M implied) suggests the valuation already reflects a recovery to market rates; any current underperformance points to below-stabilized operations rather than structural discount positioning.
Estimated from loan records, rental listings, and appraisal data using industry-standard assumptions.
Computed from nearby properties within 3 miles of similar vintage
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Sage Hill is a 322-unit, two-story garden-style complex completed in 2020 with wood-frame construction and brick exterior, spanning 426.4K SF across a net leasable area of 297.9K SF. The property offers good-quality finishes including gourmet kitchens and stainless steel appliances, with attached garage parking available (select units include single-car garages for additional monthly fee) and a 4.4 Google rating. Located in the Coppell School District within the Cypress Waters mixed-use district near restaurants and entertainment, though the walk score of 26 reflects car-dependent positioning. Water is included in rent; utilities, internet, and pet fees ($400 non-refundable plus $25/month per pet, max 2 pets with breed restrictions) are resident responsibility.
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Sage Hill is meaningfully outperforming market rents across all unit types, with 2BR units capturing the strongest spread. Current asking rents exceed market benchmarks by $137/month on 1BR (+8.0%), $290/month on 2BR (+12.8%), and $314/month on 3BR (+11.3%), indicating strong pricing power despite 10.2% availability (33 of 322 units). No active concessions and zero weeks free suggest the property is not leasing aggressively, consistent with unit-level rents trending $100–200 above recent comps in the recent events log. The 2BR concentration ($2.55K average vs. $2.28K market) is driving the portfolio's $2.28K average rent, making that bedroom type the value driver.
Estimated from listed vacancies vs total units
Min/avg/max asking rents from property website
| Unit | Beds | Baths | Sqft | Rent | Status | Listed | Days |
|---|---|---|---|---|---|---|---|
| 3BR | 2 | 1,527 | $3,105 | Active | Mar 21 | — | |
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Mar $3,105
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| 2BR | 2 | 1,350 | $2,670 | Active | Mar 21 | — | |
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Mar $2,670
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| 2BR | 2 | 1,258 | $2,580 | Active | Mar 21 | — | |
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Mar $2,580
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| 2BR | 2 | 1,229 | $2,488 | Active | Mar 21 | — | |
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Mar $2,488
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| 2BR | 2 | 1,122 | $2,460 | Active | Mar 21 | — | |
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Mar $2,460
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| 1BR | 1 | 772 | $1,830 | Active | Mar 21 | — | |
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Mar $1,701
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| 1BR | 1 | 722 | $1,570 | Active | Mar 21 | — | |
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Mar $1,570
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| 1BR | 1 | 685 | $1,510 | Active | Mar 21 | — | |
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Mar $1,510
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Affluent urban-core renter concentration with strong affordability fundamentals, but exposure to suburban income dilution at scale. The 1-mile radius reveals the core opportunity: 84.4% renter occupancy and a median household income of $119.3K against $2,276.63 monthly rent yields a 22.9% housing cost ratio—well below the 30% threshold—supported by 55.9% of households earning $100K+. However, this strength compresses sharply at the 3-mile radius (affordability ratio widens to 16.7%, renter % drops to 55.2%) and degrades further in the 5-mile market, where median income falls to $112.6K and $100K+ representation declines to 51.4%. The property's positioning in a high-income, renter-dense pocket (1-mile) masks underlying demand fragility: the immediate market skews affluent but narrow; beyond 1 mile, household composition and purchasing power normalize materially, signaling limited geographic elasticity for rent growth or lease-up sustainability if occupancy slips.
Source: US Census ACS 5-Year Estimates (2023) · 3 tracts (1mi)
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Pet-friendly community. Accept dogs (certain breed restrictions apply) and cats only. Limited to 2 total pets per apartment. Non-refundable fee of $400 per pet. Monthly pet rent is $25 per pet. No weight restrictions but certain breed restrictions apply.
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Appraisal Analysis: Sage Hill Multifamily Complex
The property appreciated 9.6% year-over-year to $71.5M ($222.0K per unit), suggesting strong market recovery or operational improvement post-2024. With improvements representing 98.5% of total value and land contributing only $965.0K, the asset offers minimal redevelopment upside—value sits entirely in the stabilized operating structure rather than land optionality. Single-year appraisal data limits trend analysis, but the 2020 construction date combined with recent double-digit appreciation indicates either strong Same-Store Sales growth or favorable Dallas multifamily fundamentals driving cap rate compression.
| Year | Total Value | Change |
|---|---|---|
| 2025 | $71,509,120 | +9.6% |
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Bimodal review distribution masks deteriorating operational control. Eighty-five 5-star and thirteen 1-star reviews (76.6% and 11.7% respectively) suggest a property delivering exceptional service to satisfied residents while simultaneously failing critical basics for a vocal minority—hallway odors, trash accumulation, pest infestations, and unresponsive management cited repeatedly across 2025-2026. Flat rating trajectory (4.4 both periods) obscures potential churn; the February 2026 1-star review citing "new management takeover" and lack of support represents a red flag for operational instability that could accelerate lease non-renewals. Management quality appears bifurcated: maintenance staff (Juan, Alfonso, Carlie) generate organic praise, but leasing/administrative functions show systemic breakdown in responsiveness and property standards, undercutting investment thesis unless recent leadership changes have addressed the turnover.
112 reviews total
Living at Sage Hills has become frustrating since the new management took over. Many residents are experiencing issues, and there is a clear lack of support from the manager.
When concerns are brought up, they are often ignored or not handled professionally. Over the last few months, management has been very poor, and the resident experience has suffered significantly. Immediate improvements in communication and accountability are needed
Owner response
Hi Michael,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has been frustrating, as that is never our goal for our residents. We would like to clarify that management at Sage Hill has not changed since the community was built, and our team remains committed to providing consistent service and support. We truly strive to address concerns promptly and professionally, and it’s concerning to hear that you feel otherwise. At this time, we are not aware of any specific unresolved issues, and we would genuinely welcome the opportunity to better understand your concerns and work toward a resolution. Please feel free to reach out to me directly at cowen@billingsleycollection.com so we can discuss your experience in more detail and ensure your concerns are properly addressed.
We value our residents and are always here to listen and improve.
— Carlie Owen
Property Manager, Sage Hill
The real shining star about this complex and what blows the competition out of the water is their customer service. The management team doesn't just see you as a tenant; they treat you like a valued resident and neighbor. They greet you by name, follow up personally to ensure issues are resolved, and genuinely listen to feedback.
This isn't just a place to live; it's a community managed by people who truly care. The peace of mind that comes with such responsive, friendly, and professional service is priceless. I give my highest recommendation without reservation!
Highly recommend this apartment community!
Owner response
Hi, Lance. Thank you so much for taking the time to share such a thoughtful and kind review! We truly appreciate your recognition of our team and the care we strive to provide every day. Creating a welcoming community where residents feel valued, heard, and supported is incredibly important to us, and it means so much to know that effort is felt. We’re grateful to have you as part of our community and look forward to continuing to provide you with a positive experience. Thank you again for your highest recommendation! - Your Sage Hill Team
We’ve been living at Sage Hill for the past 15 months, and it’s been a great experience for our family. The apartments are new, modern, and well-maintained, which we really love.
The maintenance team is excellent—very prompt and efficient in handling requests and repairs. The location is a big advantage, with Elementary and Middle schools(Coppell ISD) within walking distance, making it ideal for families with kids. The community feels safe, secure, and family-friendly with a good surrounding neighborhood.
I’d like to especially appreciate Hannah and Carlie from the leasing team for their continued support and responsiveness—they’ve always been helpful whenever we needed assistance.
While the rent is slightly higher compared to nearby communities, it’s worth the price for the amenities, the new apartments, the safety, and the proximity to schools. I highly recommend Sage Hill for anyone looking for a safe and convenient place for families, especially with kids.
One suggestion for management would be to consider covered parking or garages near Buildings 20 and 21, which would be very beneficial for residents in these buildings.
Owner response
Hi Yesdhani,
Thank you so much for taking the time to share your experience! We’re thrilled your family is enjoying Sage Hill and truly appreciate your kind words and recommendation. Special thanks for recognizing Hannah and Carlie—they’ll be so happy to hear this!
Sage Hill Team
The management and maintenance teams at Sage Hill consistently deliver exceptional performance, ensuring the property's pristine condition and cultivating a robust community environment.
Owner response
Hi Reymount,
Thank you so much for recognizing our team! We’re thrilled to hear our efforts make a difference and truly appreciate your kind words.
Sage Hill Team
Sage Hill at Cypress Waters is a great place to live with a convenient location close to schools and everyday needs. The maintenance team is quick and reliable, and the leasing staff is friendly and helpful. Overall, it’s a well-managed community that I would recommend.
Owner response
Hi Venkatesh,
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying life at Sage Hill and appreciate you recognizing our team. Your recommendation means a lot!
Sage Hill Team
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